RedactAI · Human-in-the-loop redaction for healthcare

Review and redact sensitive health records for release.

RedactAI helps healthcare organisations prepare sensitive documents for release, from FOI requests and medical records to legal, insurer and third-party disclosures. It automates the first pass of redaction and keeps a person in control of every final disclosure decision.

RedactAI workspace: a referral letter with patient details marked for redaction, the project's documents on the left, and the redactions list on the right showing 7 of 9 redacting while RedactAI marks up the rest of the project

01 · The workflow

Automate the first pass. Keep a person in control of every release.

Four files of different types (PDF, Word document, scan and email) being added to one indexed binder, with the scan's text being read

01

Bring the whole release pack into one binder

Upload referrals, discharge summaries, correspondence, emails and scanned notes. RedactAI reads text across digital pages, scans and handwriting, converting mixed files into a single indexed PDF binder.

A plain-language instruction to redact patient identifiers but keep clinicians, with RedactAI asking whether family contacts should be redacted before confirming the scope

02

Scope what to redact, and what to keep

Describe the disclosure rules in plain language, such as redacting patient identifiers or third-party contacts while keeping treating clinicians and facility names. RedactAI clarifies edge cases and marks up the whole project.

A redaction proposed by RedactAI with a short comment thread between two reviewers, and the document marked as reviewed

03

Review in context and export a flattened PDF

Reviewers inspect each proposed redaction alongside its reason, comment with colleagues on edge cases, and accept or reject marks before burning the final release into a flattened PDF.

02 · Context-aware review

Redacts based on who information concerns, not just keyword matching.

RedactAI review: on the page, redacting text is tinted grey and text that is not redacting has a dashed blue outline; beside it, each redaction has its own switch, who proposed it and a comment count. Redacting text is burned to solid black on export; text that is not redacting stays on the page and in the list.

Role-aware, not brittle rules

Standard search tools struggle to tell a patient apart from a relative, colleague or treating specialist. RedactAI reads clinical context so third-party details are flagged while relevant clinical narrative stays intact.

Rapid review across the team

A scan-and-review workflow takes reviewers straight to likely disclosure risks. Multiple team members can work in the same binder, tag colleagues in comments and track which documents are signed off.

03 · Built for healthcare release teams

One workspace for clinical disclosures and FOI releases.

Whether your Health Information Services, FOI or medico-legal team is releasing a single specialist report or a multi-hundred-page inpatient file, RedactAI adapts the output to match your disclosure obligations.

Clinical & third-party disclosures

Protect third parties and identifiers without over-redacting.

Prepare medical records, specialist reports, subpoenas and insurer files. RedactAI proposes redactions with a clear reason, such as a partner’s contact details, a colleague named in workplace injury notes, Medicare numbers or signatures, and burns accepted marks to solid black.

FOI & statutory requests

Every redaction cites the section it relies on.

Tag each redaction to its statutory exemption, such as s33(1) personal affairs of a third party, s35(1)(b) information communicated in confidence, or s25 irrelevant information. Exemption codes are burned directly onto the exported page, and RedactAI produces a matching schedule of exemptions for the applicant.

04 · Core capabilities

Built for the reality of hospital and clinical records.

01

Scans and handwriting

Works with scanned medical records, faxed referrals and handwritten progress notes, not only clean digital text.

02

Context-aware redaction

Distinguishes patients, family contacts, bystanders and clinicians based on who the information concerns and how it appears.

03

Rapid review mode

Takes reviewers straight to likely disclosure risks with accept/reject controls, proposed reasons and document-by-document sign-off.

04

FOI exemption schedules

Burns statutory section citations onto the released page and generates the accompanying schedule of exemptions automatically.

05

Bulk document splitting

Split a large combined PDF pack into separate documents and apply redaction rules across each one automatically.

06

Tailored to your policies

Extensible redaction rules and exemption sets that can be tailored to your health service’s disclosure policies and state legislation.

05 · Private by deployment

Runs in your cloud, so sensitive health information never leaves your infrastructure.

01

Your cloud tenancy

Deploys into your own cloud environment (for example Microsoft Azure), keeping patient and applicant records inside your boundary.

02

Private network access

Reached through your private network path rather than a public multi-tenant endpoint.

03

Customer identity

Controlled through Microsoft Entra and your existing group assignments and access policies.

04

Permanently flattened output

Accepted redactions and exemption tags are burned into the exported PDF, never left as removable annotations over live text.

Before and after export: in RedactAI the patient's details are tinted for review; in the exported PDF they are replaced by solid black bars, while the clinician's name stays visible

06 · Express interest

Try RedactAI on representative documents.

What happens next

  1. You leave your details.
  2. We review every request, and Andy emails you personally.
  3. We walk through the workflow on representative clinical or FOI documents from your team.

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See RedactAI

See how RedactAI handles your release and FOI workflows.

Multi-format intake, context-aware first pass, exemption tagging and flattened export, deployed inside your own cloud.

Request a walkthrough